At Ayuwings, we are committed to ensuring that your shopping experience is as smooth as possible, from the moment you place your order to when it arrives at your doorstep. Below are the details of our shipping policy:
1. Shipping Locations We currently ship our products across India. Unfortunately, we do not offer international shipping at this time.
2. Shipping Charges-
Standard Shipping: We offer free standard shipping on all orders above ₹500. For orders below this amount, a flat shipping fee of ₹50 will be applied.
Express Shipping:For express delivery, an additional charge of ₹100 will apply, irrespective of the order value.
3. Delivery Time
Standard Shipping: Orders are typically delivered within 5-7 business days after dispatch.
Express Shipping: Orders are typically delivered within 2-3 business days after dispatch.
Please note that delivery times may vary depending on your location and any unforeseen circumstances.
4. Order Processing
Orders are processed within 1-2 business days after payment confirmation.
Once your order is dispatched, you will receive a confirmation email with tracking details.
5. Tracking Your Order
You can track your order status by logging into your Ayuwings account or using the tracking link provided in your shipping confirmation email.
6. Shipping Address
Please ensure that your shipping address is correct and complete at the time of placing the order. Ayuwings will not be responsible for orders delivered to incorrect or incomplete addresses.
7. Delivery Issues
If your order does not arrive within the estimated delivery time, please contact our customer service team at [Customer Service Email] with your order number for assistance.
8. Damaged or Missing Items
In the unlikely event that your order arrives damaged or an item is missing, please contact us within 48 hours of delivery with photos of the damaged product or information about the missing item.
